Hiring a home helper can help a client guarantee coming home to a safe, clean, and pleasant surroundings while freeing up most of their time to focus on their families and on themselves. 

The Housekeeper is probably the most requested role in BCN IDEAL SERVICES and we take pride in finding the right Housekeeper for you.

Our housekeeper agency registers can undertake all combinations of duties, including:

  • House cleaning
  • Laundry
  • Cooking
  • Childcare
  • Running errands and organising the home
  • Driving (shopping and school runs etc)
  • Pet care

When looking for the ideal housekeeper, there are 9 characteristics that we look for in the candidates that we preselect for you.  

  • Has Attention to Details: The goal of a housekeeper is to optimize the space to create a positive atmosphere of pleasantness aimed to give a peace of mind and to arrange your house in the way you want it to be.
  • Enthusiastic. It takes a lot of energy to do house-keeping and a home helper’s job doesn’t end there.  It will take a lot of enthusiasm and passion to make sure everything around the house in order.  After all one cannot have attention to detail if the home helper is not enthusiastic.
  • Can Communicate Well: Communication with your home helper is key.  The ideal home keeper should be receptive to communication and can give feedback if something calls for it.  Our candidates generally speak very good english and most of them understand and can communicate in spanish at intermediate level.
  • Common sense. Like any job home keepers will have to deal with a variety of situations that will require quick-decision making. A home helper with a high degree of common sense is handy if the client only manage to give out minimal instructions.
  • Punctual.  Punctuality is the key to make sure everything is in order.  Moreover once on duty the schedule of activities are done in a timely manner such that all that is needed are available at short notice.
  • Trustworthy. Our home helpers should be trusted to assume responsibility for everything in the house from valuables, pets, and the home well-being itself.  We interview the candidates and we check their credentials to ensure they are the right candidate to work with us.
  • Flexible. A home keeper should be versatile, being capable to do groceries, being able to cook and prepare food, looking after the pets, on top of keeping the house clean is a challenging proposition. 
  • Reliable. A home helper should be able to keep commitments and stick to his or her tasks until the client is fully satisfied with the results in a timely manner. 
  • Has Ability and Can Practice Proper Decorum Around Guests:  The ideal house keeper needs to maintain proper behavior and practice the correct protocols in guest relations. 


House rules

  • Make sure the house helper has necessary access. Your house helper needs her own set of house keys
  • Explain all housing operations. Make sure the house helper knows how to operate the heat/air conditioning, TV, washing machine, dishwasher and any other household appliances she may need to use. If you expect her to be answering the phone a lot or taking messages, make sure she is aware.
  • Lay out kitchen rules. Explain which dishes and kitchenware are OK to use if she is going to be doing any cooking.
  • Notify your home helper of expected visitors. Be sure your home helper is aware of any visitors you’re expecting each day. That includes pool cleaners or any other maintenance workers who may be around the house.
  • Detail all pet care. Does your home helper need to let any pets out to go to the bathroom, walk them or feed them? Is there any weird behavior to look out for, such as digging under or jumping fences or excessive barking? They should know all this information.

Safety and health

  • Discuss allergies and intolerances. Remind your home helper of any allergies or particular food issues your children or any family members may have and whether there are any items of food that are off limits, like super sugary items or your own stash of Rocky Road. For children with serious allergies, put food away that would be harmful them.
  • Go over cleaning chemicals and how to store these properly. You may need to go over the inventory of chemicals and detergents and make sure these are properly stored and used only as appropriate.


  • Explain all the specifics of your vehicle. A nice thing to do is to program your GPS with the addresses of school, the doctor’s office, dance class, soccer practice and the kids’ best friends’ homes. It may seem like a pain, but it’s easier than shouting directions over the phone while you’re at work.
  • Update your auto insurance. Your auto insurance plan should be updated to cover your house helper, if she’s going to be driving your car.

Daily routine

  • Have a written protocol. For the first week, write down protocol until you get into a routine: Grocery days, expecting pool or on-call maintenance guy, important guests, what time to cook for dinner to prepare for your arrival, keeping track of the bills, calling or doing gardening, and others.  With proper communication the most optimum results in house-keeping will be achieved.
  • Create a collaborative calendar. Consider making a calendar for her (and you) to refer to and encourage her to add to it as she gets more comfortable. On the calendar, schedule regular check-ins with your home helper to go over any concerns that come up.

Spread the word

  • Let everyone know about your new home keeper. You will expect guests and you need to notify them to expect someone to accept them on your behalf.  Moreover he or she will be around the neighborhood and may ask them for help in case of emergency.